North shore's local Pest expert- ACES pest control. Providing services to, Albany, Bayswater, Beach Haven, Belmont, Birkdale, Birkenhead, Browns Bay Castor Bay, Campbells Bay, Cheltenham, Devonport, East Coast Bays. Greenhithe, Hauraki, Hillcrest, Long Bay, Mairangi Bay, Milford, Murrays Bay, Narrow Neck, Northcote, Rothesay Bay, Schnapper Rock, Takapuna, Torbay, Unsworth Heights.
These include ants, bed bugs, borer, cockroaches, fleas, flies, mice, rats, silverfish, spiders and wasps.
Over the summer months the main services provided are for insects such as flies, fleas and wasps.
When it cools down often the pests that invade homes are Ants, Gisborne cockroaches, mice and Rats. The two types of ants than can be a pest over the winter are the Coastal Brown ant and the Argentine ant. Why? Simple the plants have stopped fruiting and they are hungry. Gisborne cockroaches initially invade your home as they mistake it for their natural environment? What the? They sense their environment by temperature and when your house cools down in winter they run to it thinking its part of their natural habitat. Mice on the other hand only seek two things, warmth and food. In autumn they feel the cold and invade your home. They end in the kitchen mostly as it's warm and they can steal your food. Mostly roof rats sneak inside your attic space as its just too cold outside, in particular when you have let the trees grow up against your roof line. If you have Sewer rats living around your compost bin, or in an outside shed, once winter hits in earnest, they will find a way into your warm house.
We have been awarded the title of BEST pest control Auckland five times and once for all of New Zealand. These awards are independent of ACES pest control based on merit.
We are working towards being a carbon neutral business. We buy native trees to offset our carbon foot print. We are planning to make our Van an EV that doesn't emit any carbon. Further, our plan is power the EV van exclusively from green energy. By the end of 2023 ACES pest control plans to provide emission free services to North Shore customers.
Here are some of the media we have been featured in TVNZ Seven Sharp RNZ, Newshub, NZHerald, Stuff and TV3 the Project
FIVE stars over the 250 reviews! REAL customers, just like you. And RECENT so you know we are still on the mark for our services. LOCAL North Shore customers.
PEST CONTROL NORTH SHORE FAQS
North Shore Exterminator Frequently Asked questions ( FAQs)
Q: ANTS, WHAT PREPARATION IS REQUIRED FOR ANT TREATMENT IN NORTH SHORE AUCKLAND?
A: Nothing. No preparation treatment. You do not need to leave the house.
Q: ANTS, CAN SOME ANTS EAT THE WOOD MY NORTH SHORE HOUSE?
A: No. There are no ant species that eat wood.
Q: ANTS: FOR AN ANT TREATMENT HOW LONG DO I HAVE TO BE OUT OF MY NORTH SHORE HOUSE?
A: You don't. We don't do interior spray for ants. You can be there while we do the job.
Q: BEES: IN A STRUCTURE
A: Once bees are inside a structure e.g., a wall they cannot be recovered. Even the Bee association advises they need to be destroyed. If left for some time they will make honeycomb and honey. The honey has a strong pungent odour and will attract more bees in the future. Once they have started making honey you may need to enlist the services of a builder to get inside the structure and remove the honeycomb. Otherwise, new nests of bees will be attracted to smell of the honey.
Q: BEES: OUTSIDE A STRUCTURE (BEE BALL)
A: In spring young vigorous queens leave beehives and take some of the bees with them. They are looking for a suitable place for a new nest. They can form a bee ball. This is where the bees hold onto each other and form a ball of bees. Commonly the ball of bees is suspended from a tree. They are only there for a short time. The good news is that they can be rescued. Call the Bee Association and they will send around a local beekeeper to rehome them. Happy ending for all concerned.
Q: BORER: WHAT PREPARATION IS REQUIRED FOR A BORER TREATMENT?
A: All insulation needs to be removed. All timber needs to be bare (free of paint and varnish). Under the house needs to clear for access to do the treatment. Please clear up hazards e.g. broken glass from under the house.
Q: BORER: HOW LONG DOES A TYPICAL BORER JOB TAKE?
A: Depending on the size of the house and areas treated 1-2 days
Q: BORER: I HAVE SOME FURNITURE WITH BORER HOLES IN IT. CAN YOU TREAT THIS?
A: Sorry we don't offer a service for the treatment of Borer in furniture.
Q: BED BUGS: WHAT PREPARATION IS REQUIRED FOR BED BUGS?
A: Nothing. No preparation treatment.
Q: BED BUGS: HOW MANY BED BUG CALLS TO ACES ARE ACTUALLY BED BUGS?
A: Bed bugs are not common in NZ. Of the people calling saying they have bed bugs, most of these are from UNEXPLAINED BITES. These are people that have not seen a Bed Bug and only have bites. Bed bugs are only 1/20 or less of the people calling in saying they have bed bugs. People with Bed bugs always see them and have no issues sending a photo of one.
Q: BED BUGS: I WENT TO THE DOCTOR WITH SOME INSECT BITES AND HE TOLD ME IT'S BED BUGS?
A: NO! Bites are not diagnostic of the type of pest. Your Doctor is misinformed.
Q: BED BUGS: I HAVE BITES IN A LINE IT MUST BE BED BUGS ?
A: NO! Bites alone cannot diagnose what is biting you
Q: BED BUGS: HOW DO YOU TREAT BED BUGS?
A: Bed bugs require plan based on your situation. This often requires more than just chemical spray.
Q: BED BUGS: I HAVE BITES BUT DON'T HAVE PETS SO IT CAN'T BE FLEAS THEREFORE IT MUST BE BED BUGS?
A: NO! You need to see/ catch/ describe what insect is biting you. Once we have identified the type of pest we can get a plan together.
Q: BED BUGS: I HAVE A FEW BITES FROM AN UNSEEN INSECT IS IT BED BUGS?
A: NO! Bed bugs cannot be diagnosed alone by bites.
Q: COCKROACHES: WHAT PREPARATION IS REQUIRED FOR COCKROACHES?
A: Depends on the species of cockroach you have.
Q: COCKROACHES: I'VE GOOGLED COCKROACHES AND I SAW A GERMAN COCKROACH IN MY BATHROOM. HELP!
A: Unlikely. As German Cockroaches need to be somewhere warm, they are mostly not found in the bathroom. Mostly cockroaches in the bathroom are Bush cockroaches that have come inside by accident.
Q: COCKROACHES: IF I STAND ON A COCKROACH WILL I SPREAD ITS EGGS?
A: NO! This is an urban myth. If you stand on a cockroach, you will kill it and its babies.
Q: COCKROACHES: WHAT DO I NEED TO DO BEFORE A BUSH COCKROACH TREATMENT?
A: Please clear any items on windowsills. Pull curtains back and blinds up. Put food away. Cover pet fish (Gold fish).
Q: COCKROACHES : ARE ALL COCKROACHES FOUND SOMEWHERE WARM
A: NO! Only American and German cockroaches are found in warm areas. The rest prefer cool environments like outside bark gardens and foliage.
Q: FLEAS: WHAT PREPARATION IS REQUIRED FOR FLEAS?
A: Please clear the floors (e.g. clothes electronics) and run the vacuum around the house. Please clear under beds. Pick electronics off the floor e.g. laptops modems. Cover or remove electronics e.g. security cameras. Please put food away, cover pet fish and exclude pets. You need to plan to leave the house for 3 hours to let the spray dry.
Q: FLEAS. HOW DO I TREAT MY PET FOR FLEAS?
A: We do not offer any treatments for pets such as cats or dogs. You need to take the advice of your Vet and use their recommended products to treat your pet.
Q: FLEAS: HOW MANY CALLS FOR FLEAS ARE BED BUGS?
A: Bed Bugs are uncommon in Auckland. 1/500 calls for fleas are Bed Bugs
Q: FLEAS: DO YOUR FLEA TREATMENTS MAKE THE FLEAS GO AWAY IMMEDIATELY?
A: YES! Our treatments kill all the fleas present in the house/business. However cocoons can hatch out new fleas. We add in an Insect Growth Regulator ( IGR) to the flea spray. The fleas in the cocoons can take up to four weeks to hatch out.
Q: FLEAS: HOW LONG DOES A FLEA TREATMENT TAKE TO WORK?
A: Our treatments kill all the adult fleas in the house or business immediately. Cocoons if present will all hatch out within 4 weeks. During the first four weeks as the freshly hatched fleas from the cocoons take their first meal may get a few bites. They then perish when they try to grow.
Q: FLEAS: HOW MANY FLEA TREATMENT CUSTOMERS HAVE A DOG OR CAT?
A: Commonly customers do NOT have a cat or dog. Mostly we don't know where the fleas come from.
Q: FLEAS: DO YOU OFFER FLEA TREATMENTS OUTSIDE OF HOMES/BUSINESSES?
A: No we don’t offer exterior treatments for fleas
Q: FLIES: WHAT IS THE PREPARATION FOR A FLY TREATMENT ?
A: Please put away food, pull up blinds and curtains. Cover pet fish ( Gold fish).
Q: FLIES: DO YOUR FLY TREATMENTS STOP FLIES FLYING INTO MY HOUSE OR BUSINESS?
A: NO! If you want to stop flies coming into your home or business, you need to put up some form of barrier e.g. mesh or close all the doors and windows and air condition the house/business.
Q: GENERAL: DO I NEED TO PUT BEDDING AWAY BEFORE A HOUSE SPRAY?
A: No. This is not required by ACES pest control. This is because we use directional sprayers that only spray where directed.
Q: GENERAL: DO I NEED TO CLEAR OUT WARDROBES BEFORE A HOUSE SPRAY?
A: No. This is not required by ACES pest control.
Q: GENERAL: IVE BOOKED AN INSECT TREATMENT WITH ACES PEST CONTROL, HOW LONG IS THE STAND DOWN PERIOD?
A: It depends on the treatment. Some have no stand down period e.g. ants others have 2-3 hours. The stand down period is to let the spray chemicals dry and settle.
Q: GENERAL: WHAT DO I DO AFTER A HOUSE TREATMENT/SPRAY
A: Once the 2-3 hour stand down period has passed, please re enter the house or business. Please open the windows and doors and let the air move for 30 minutes. Please wipe down any food preparation areas with a damp cloth.
Q: MICE: WHAT PREPARATION IS REQUIRED FOR MICE?
A: Nothing. This a NO preparation job
Q: MICE: THE PLUMBER SAID MICE CHEW WATER PIPES BECAUSE THEY ARE THIRSTY
A: NO! Mice don't drink water as they get moisture from their food. They chew the soft plastic mains pressure water pipes as pleasant past time. The mice are as surprised as you are when water comes gushing out of the mains water pipes.
Q: MICE: ARE EASY TO KILL, WHY SHOULD I PAY AN EXTERMINATOR?
A: True mice are stupid easy to kill. But they are rapid breeders. Without the experience of a Professional pest controller, you are unlikely to get them all. Best to trust the professional who nails all of them every time.
Q: MICE: HOW DID THE MICE GET INTO MY HOUSE?
A: Mice are stupid but predictable. For older homes e.g. villas they come up from under house around the pipes. Normally under the kitchen sink. For new homes on a concrete slab, they come in via the garage door. Uncommonly they can come in via trees touching the roof line.
Q: ORGANIC: ARE YOUR TREATMENTS ORGANIC?
A: No. Our treatments are synthetic chemicals. Many of them have the same safety profile as organic treatments. Remember Lead and Arsenic are organic . Organic doesn't make it safe.
Q: ORGANIC: ARE YOUR TREATMENTS AS SAFE AS ORGANIC TREATMENTS?
A: Yes. Synthetic Pyrethroid sprays have the same safety profile as the Organic ones. They are from the same class and have similar safety profile.
Q: RATS: WHAT PREPARATION IS REQUIRED FOR RATS?
A: Nothing. Rats are NO preparation job
Q: RATS: I CAN HEAR RATS IN MY CEILING SPACE, ARE THEY COMING FROM THE STREAM THAT RUNS NEAR MY PROPERTY?
A: NO! The rats near the stream are the sewer rats that are poor climbers. The noises in your ceiling are either from roof rats who are excellent climbers. Or mice who can sometimes be found in a ceiling space or birds, in particular in spring.
Q: RATS: IF A PEST CONTROL COMPANY USES BAIT TO TREAT RATS WILL THEY DIE INSIDE THE WALLS?
A: UNLIKELY. If the home owner uses non professional grade bait incorrectly you will make the rats sick and they will die in the walls. Professional pest controllers reduce the chance of this happening by their techniques and professional grade products.
Q: RATS: DO ULTRASONIC RAT REPELLING DEVICES WORK?
A: UNLIKELY: There is no scientific evidence that they do or don't. At the moment its all subjective theory and customer comments.
Q: RATS: WILL MY CAT/DOG EAT A POISONED RAT AND DIE?
A: This is called secondary poisoning. It's has been documented in Birds of Prey. It has NEVER been documented in domestic cats or dogs. Anywhere in the world.
Q: RATS: WILL THE TREATMENT AFFECT MY DOG?
A: We use controls that are excluded from your dog. This means your dog doesn't have access to the controls. There is NO risk to your pet dog.
Q: SILVER BULLET GAURANTEE ANTS: I WISH TO MAKE A CLAIM
A: The species of ant determines how long the treatments take to be effective. This times ranges from one to 8 weeks. If after this time your believe the ants are not being controlled, please get in contact with your invoice number and we can get a plan together.
Q: SILVER BULLET GAURANTEE BED BUGS: I WISH TO MAKE A CLAIM
A: Please note: A four week follow up visit is included in the original treatment cost. At the four week follow up visit I will inspect for any life cycle of bed bugs. If after four weeks you are still having issues please send your invoice number and I will get in contact.
Q: 15 YEAR GAURANTEE BORER: I WISH TO MAKE A CLAIM
A: You need to wait for 9 months for the PestBor to control the Borer larvae. If after nine months you see Frass ( yellow powder) coming from the Borer pinhole please send your invoice number and I will get in contact.
Q: SILVER BULLET GAURANTEE COCKROACHES: I WSH TO MAKE A CLAIM
A: For Gisborne cockroaches, sometimes these cockroaches can be dormant and hide in your house. As a result you may need a week to allow the treatments to work. Have your trimmed back the foliage touching your home/ structure? If not please trim the foliage back to a 5cm gap and get in touch.
Q: SILVER BULLET FLEAS: HOW DO I MAKE A CLAIM?
A: To establish that the treatment has worked you need to wait for four weeks for the Insect Growth Regulator to work on the cocoons. If after four weeks you are still getting bites, you need to provide evidence that there are fleas causing the bites. A photo is preferred. Or a flea you have caught in a container.
Q: SILVER BULLET GUARANTEE FLEAS: HOW DO I MAKE A CLAIM?
A: To establish that the treatment has worked you need to wait for four weeks for the Insect Growth Regulator to work on the cocoons. If after four weeks you are still getting bites, you need to provide evidence that there are fleas causing the bites. A photo is preferred. Or a flea you have caught in a container. You need to treat pet Cats and Dogs under the direction of your Vet, with products purchased from your Vet. Supermarket and Pet Shop products void the guarantee.
Q: SILVER BULLET GUARANTEE FLEAS: I STEAM CLEANED MY FLOORS AFTER YOUR FLEAS TREATMENT AND WANT TO MAKE A CLAIM ON THE GUARNATEE
A: If you steam clean the floors in the first four weeks after a flea treatment you void the guarantee.
Q: SILVER BULLET GUARANTEE FLEAS: I'VE USED SUPERMARKET PET TREATMENTS FOR MY PET AND STILL HAVE FLEAS
A: The Guarantee only applies if you use products purchased from your Vet for your pet. If you choose to use supermarket or pet shop this voids the Silver Bullet Guarantee.
Q: SILVER BULLET GUARANTEE FLIES: I WISH TO MAKE A CLAIM
A: Flying insects are not included by the SILVER BULLET GUARNATEE
Q: SILVER BULLET GUARANTEE FLIES: DOES THE GUARANTEE COVER FLYING INSECTS?
A: No. The silver bullet guarantee does not cover flying insects.
Q: SILVER BULLET GUARANTEE MICE : I WISH TO MAKE A CLAIM
A: If after two weeks you still have mice please send your invoice number and I will get in touch shortly.
Q: SILVER BULLET GUARANTEE RATS: I WISH TO MAKE A CLAIM
A: If after 2 weeks there are still signs rats are present, please send your invoice number and I will be in contact shortly.
Q: SPIDERS: WHAT PREPARATION IS REQUIRED FOR SPIDERS?
A: Please leave spider webs up. Put food away. Clear window sills, pull curtains back and blinds up. Exclude pets and cover pet fish. Windows shut is preferred but not essential. You need to plan to leave the house for 3 hours. Please schedule house washes before the treatment (not same day or directly after)
Q: SPIDERS: SHOULD I TAKE MY SPIDER WEBS DOWN STRAIGHT AWAY?
A: No. Please wait a week for the spiders to run over the webs then remove them. After a week, please use a broom (not water) to remove the webs
Q: WASPS: WHAT PREPARATION IS REQUIRED FOR WASPS?
A: Nothing. Please leave the nest alone.
Q: WASPS: ONCE YOU HAVE DESTROYED MY WASP NEST WILL IT COME BACK?
A: Once the nest is destroyed it can't come back to life. Once the queen is dead the entire nest dies. Sometimes we take the nest away too
Q: WASPS: I SEE LOTS OF WASPS AROUND MY DECK OUTSIDE WHY IS THAT?
A: Wasps harvest wood to make into paper for their nests. If you have unpainted wood then it could be bringing in the wasps so they can harvest it. You may wish to paint or varnish the wood and the wasps may go else where.
Q: WASPS: HOW DO I FIND WHERE THE WASP’S NEST IS?
A: Wasps fly in one of two directions, either to the nest or to a food and/or water source. You need to observe their flight patterns to find their nest.
Q: WASPS: IM SEEING A LOT OF WASPS HOW FAR AWAY IS THEIR NEST?
A: Wasps fly up to 200m to forge. Your nest (s) is/are within 200m of the wasps you are seeing.
Q: WASPS: I AM SEEING A LOT OF WASPS AROUND, CAN YOU REDUCE THEIR NUMBERS DOWN?
A: NO. We only offer wasp nest destruction as a service. Please find the nest first and then contact ACES pest control.
Q: WASPS: ONCE YOU HAVE KILLED THE NEST, WHAT ABOUT THE FORGING WASPS OUTSIDE THE NEST?: Wasps use the nest to feed. They only gather raw materials and can not feed themselves. When the nest is destroyed the returning wasps are trapped outside and can not feed. After a few hours they will go away.
Q: WASPS: CAN YOU FIND THE NEST ON MY PROPERTY
A: NO. We don't offer a wasp nest finding service. Please find the nest then call us.