PRIVACY POLICY

PRIVACY POLICY

Last Updated On August 2024

Effective Date 1st August 2024

This Privacy Policy describes the policies of ACES pest control, New Zealand, email: aces.pest.control.nz@gmail.com, phone: 093021984 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.commercialpestcontrol.net.nz ).

By accessing or using our website and related pest control service (s) , you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may update this Privacy Policy from time to time. Any significant changes will be communicated to you via the service or by other means, such as email. The revised Policy will be effective 180 days from when the revised Policy is posted on the web site on this page. We therefore recommend that you periodically review this page.

INFORMATION WE COLLECT:
We collect and process the following personal information about you when you use our website, request a quote, or engage with our services:

Name
Email
Mobile
Address
Work Address

HOW WE USE YOUR INFORMATION:

At ACES Pest Control, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services

We will use the information collected for the following purposes, including but not limited to:

(i) generate a quote

(ii) other administration tasks from time to time. Example, generate an invoice.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

RETENTION OF YOUR INFORMATION:
We will retain your personal information for approximately 365 days or as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your data will be securely deleted or anonymized unless longer retention is required by law/IRD. We may need to retain certain information for longer periods, up to 5 years such as is required by the IRD for record-keeping / invoicing in accordance with applicable law. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

YOUR RIGHTS:
If you have any questions about your rights or how we handle your personal data, please don't hesitate to contact us. You may wish to contact us about your right to restrict or object to the active processing of your data, or ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at aces.pest.control.nz@gmail.com. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at aces.pest.control.nz@gmail.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

COOKIES ETC.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

SECURITY:
We take your data security seriously and implement industry-standard measures, such as encryption and secure storage, to protect your information from unauthorized access or misuse. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

GRIEVANCE / DATA PROTECTION OFFICER:
If you have any questions or concerns about how we handle your personal information, please contact ACES pest control on this email aces.pest.control.nz@gmail.com. We are committed to addressing your concerns promptly and in accordance with applicable laws, you may email ACES pest control, email: aces.pest.control.nz@gmail.com. We will address your concerns in accordance with applicable law.