SILVER BULLET GUARANTEE

SILVER BULLET GUARNATEE  : our promise

We guarantee effective treatment for your original pest problem with no limits on time, treatments, or call-backs until the original  pest (s)  are  controlled.

SILVER BULLET GUARANTEE: how it works

• Ongoing Coverage: Our guarantee remains in effect until the original pest issue is resolved.
• Customer Notification: After the initial treatment, please notify us if pests are still present within the time frame provided by our technician.

SILVER BULLET GUARANTEE:  exclusions

• Add on services, add on materials, or materials purchased from ACES for DIY are all excluded.
• Businesses are excluded. Properties where there is open access to the sewers.
• Issues related to flying insects, extreme clutter, or during acts of God (natural disasters).
• New items with pests in them are brought in after the treatment, voids the guarantee.

SILVER BULLET GUARANTEE:  becomes void

• If pests have access to food sources (e.g., pet food), or if our recommendations (like trimming trees) are not followed.
• For fleas, if floors are steam cleaned or pets are treated with non-vet sourced  products within the first four weeks following the initial treatment.
• If external factors (e.g., abusive behavior, unauthorized video or audio recordings) occur.
• Late notification, where a customer doesn't notify ACES that the original pest issue hasn't been controlled in the time frame advised.